Why I built Yalla Kabbes

The places I love in Lebanon run on paper, WhatsApp groups and memory. A guest has a bad night and the owner hears about it a week later, on Google. Regulars come back every week and nobody counts. The menu is a PDF nobody can read on a phone. Stock lives in a notebook, the schedule in a group chat, and the till is a calculator juggling two currencies.

The big systems built for this were made for somewhere else: card payments, one currency, a tablet on every counter and a monthly bill in the hundreds of dollars. So I started with something every venue already has room for: a small plaque on the table. Tap it or scan it, and something useful happens. No app to download, no account for your guest.

It grew one job at a time. Reviews first, then a rewards card, a menu that looks like your place, a till on a phone for shops with no POS, stock you scan, and shifts your staff pick themselves. One plaque, many jobs. You switch on only what you need.

Two things I will not bend on. Every guest is invited to review you on Google the same way, whatever they rated, and the ones who had a bad time can also tell you privately, while they are still with you. And everything is built for how we actually work here: dollars and lira, WhatsApp, Arabic for your guests, and any phone.